Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 1–3 business days after purchase. Orders are not processed or shipped on weekends or holidays.
Shipping Time
After processing, estimated delivery times are:
United States: 5–10 business days
International: 7–15 business days
Delivery times are estimates and may vary due to customs delays, carrier issues, or high order volume.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can track your package.
Shipping Delays
Delays may occur due to carrier issues, customs processing, or high order volume. If your order is delayed beyond the estimated timeframe, please allow an additional 3–5 business days before contacting us.
Incorrect Address
We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout. Please make sure all shipping information is correct before placing your order.
Lost or Stolen Packages
We are not responsible for packages marked as delivered by the carrier but reported lost or stolen. Please contact your local carrier for assistance.
Contact
If you have any questions, contact us at: rosescentshop.com